Protect against frauds and scams

Learn more about how to protect against frauds and scams.

Enhanced Fraud Protection Services for VISA Credit Cards

For further protection, you will receive voice, texts and/or emails asking you to confirm if suspicious purchases are valid or not. We will only ask you to verify if you did make the purchase(s) or not, account or personal information will not be asked. Keeping you protected is important to us and we are excited to offer these new enhanced fraud services to you!

View FAQs

ATM Skimming

In today’s fast-paced world, almost everyone is in a hurry to complete daily and weekly tasks, including getting “fast cash” from an ATM to quickly fill up their tanks at the gas station. Using an ATM/Debit Card makes these errands quick and easy.

While an ATM/Debit Card is designed to make our lives more convenient, ATMs have increasingly become a target for criminals. ATM skimming is one of the ways criminals commit fraud with your ATM/Debit Card and steal your information.

For more information about ATM Skimming and tips to help you avoid becoming a victim of ATM skimming, click the button below.

ATM Skimming

Home Depot Data Breach

Home Depot has announced a possible data breach at their stores. The investigation is ongoing; however, news reports have indicated that it has probably affected all stores.

Home Depot has assured customers in an online message that they are working hard to get more information and will continue to provide updates as they learn more. Current information is being posted to their company website.

Visit Home Depot Website

At ECU, we understand that a situation like this creates stress and anxiety about the safety of your account information. Please refer to the articles below, for suggestions and information from Everett Credit Union regarding security breaches. Most importantly, monitor your accounts and reach out to ECU should you notice any unusual activity.

ECU does not contact members by text messaging and would never ask for your personal account information, including Social Security number or credit card information, by email, text or over the phone. If you receive a suspicious email, text or phone call, do not give out any information and immediately call Member Services at 617-389-9000.

IE Vulnerability

Microsoft and other well-known security agencies announced a critical security vulnerability in Internet Explorer versions 6 through 11. Visiting certain websites that host malicious Flash content could compromise a user’s system and allow an attacker to run programs on the user’s system. If the vulnerability is exploited and malicious software installed, it will be able to run with the same security rights as the user accessing the website. Please visit Microsoft website for further information regarding the exploit.

Visit Microsoft Website

Heartbleed Bug

You may have heard in recent news about the Heartbleed bug, which can compromise encryption used by some websites and allow users to be susceptible to fraudsters stealing your personal information.

Rest assured, Everett Credit Union’s online systems are not impacted by the Heartbleed bug.

As a consumer, there are ways to enhance your security and provide greater peace of mind. Here are some important tips you may consider:

  • Update your account passwords periodically.
  • Use unique user names and passwords for each of your online accounts.
  • Protect your user name and password information by storing it securing.
  • Never provide account information to someone who contacts you by telephone or email.

Target Breach

As we continue to monitor the recent Target compromise, we have learned of recent phishing emails related to the Target breach. The emails look like they are from Target and play on the fears of the public that they may have had their card compromised. Proceed with caution if you receive an e-mail from Target. Do not open any links that may be included in these emails as that could potentially allow additional access to your personal information. Target plans to post any and all emails to their breach-related site so its customers will know the difference between valid emails and phishing emails.